Who we are
Animal Athletics operates this website.
Our website address is: https://animalathletics.co.uk
What personal data we collect and why
Orders and accounts
When you place an order or create an account, we collect information necessary to process and fulfil your purchase. This may include your name, billing and shipping address, email address, phone number, and order details.
This data is used to:
- Process payments and deliveries
- Provide order updates and customer support
- Maintain accurate records for accounting and legal purposes
Payments
Payments are processed securely by third-party payment providers (such as Stripe). We do not store or have access to your full payment card details.
Contact and support
If you contact us by email or through the website, we collect the information you provide in order to respond to your enquiry.
Cookies
We use cookies to ensure the website functions correctly, to remember user preferences, and to support analytics where consent has been given.
Cookie consent and control are managed via our cookie banner. You can change your preferences at any time.
Embedded content
Pages on this site may include embedded content (such as videos or social media posts). Embedded content from other websites behaves in the same way as if you visited that website directly and may collect data in accordance with their own privacy policies.
Who we share your data with
We only share personal data where necessary to operate the website and fulfil orders. This may include:
- Payment processors
- Shipping and fulfilment services
- Website hosting and security providers
We do not sell or rent personal data.
How long we retain your data
We retain order and account data only for as long as required to fulfil the purposes outlined above, including legal, accounting, and warranty obligations.
You may request deletion of your account data where legally permissible.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where applicable
- Object to or restrict certain processing
Requests can be made by contacting us using the details provided on the website.
Where your data is processed
Our website is hosted on secure servers. Reasonable technical and organisational measures are in place to protect your data.
Changes to this policy
This policy may be updated periodically to reflect changes in legal requirements or how we operate the website. The latest version will always be available on this page.